Shipping Policy

Last Updated: September 28, 2026

At HobbyTrove, we aim to provide clear and transparent shipping information for every order.

1. Estimated Delivery Time

Our estimated delivery timeframe is:

20–40 business days

This is an estimated delivery timeframe and is not an absolute guarantee.

Actual delivery time may vary depending on the destination, carrier, customs processing, weather, holidays, and other circumstances outside our reasonable control.

2. Order Processing

Orders are processed after payment has been successfully confirmed.

Once your order has been processed and shipped, available tracking information may be provided by email or through the applicable order tracking system.

3. Tracking Information

Tracking information may take some time to become active after a shipment has been accepted or scanned by the carrier.

If tracking information does not immediately show movement, please allow reasonable time for the carrier system to update.

4. Shipping Delays

Delivery may occasionally take longer than the estimated timeframe because of:

• Carrier delays

• Customs processing

• Weather conditions

• Public holidays

• Transportation disruptions

• Incorrect or incomplete shipping information

• Other circumstances outside our reasonable control

If we become aware of a significant order delay, we will make reasonable efforts to communicate available information to the affected customer.

5. International Orders

Customers purchasing from outside the United States may be responsible for customs duties, import taxes, brokerage charges, or other fees imposed by the destination country, unless otherwise stated at checkout or required by applicable law.

Customers are responsible for complying with applicable import requirements in their country.

6. Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order is returned because of an incorrect or incomplete address supplied by the customer, additional shipping arrangements or costs may apply where permitted by law.

7. Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us as soon as reasonably possible.

Please provide:

• Order number

• Shipping information

• Description of the issue

• Photos of damaged packaging or products when applicable

We will review the situation and work with the applicable carrier when necessary.

8. Third-Party Fulfillment

Depending on the product and destination, orders may be fulfilled or shipped by third-party logistics or fulfillment providers.

Where applicable, products may be shipped from a location different from the customer's destination or from our business address.

9. Contact

For shipping questions:

HobbyTrove
Email: PippinFintan6282@outlook.com
Phone: +1 305-783-1952